Implementation & Support

Software implementation and support, from kickoff to go-live.

We manage deployment, data migration, user training and go-live support for KNSOL products and for the Qlik®, Tableau and Microsoft Power BI dashboards we build as an independent provider, then keep what we deliver running as your business grows.

Business colleagues discussing a project plan at a meeting table

What we implement

What we implement.

KNSOL products, BI tools and the integrations that connect them to your systems.

  1. Discover

  2. Configure

  3. Migrate data

  4. Test (UAT)

  5. Train

  6. Go-live

  7. Support

What a smooth rollout depends on

Implementation outcomes depend on both teams. These are the factors we plan around together from kickoff:

  • Accurate and complete requirements
  • Available, good-quality data
  • Timely stakeholder decisions
  • Access to systems and people
  • Third-party platforms and software
  • Infrastructure and security conditions
  • User adoption
  • Change management

Responsibilities on each side are set out in your written agreement (Terms, section 5).

Data migration & quality

Clean data on day one.

Data migration is part of Deploy & Go Live, the fourth phase of our delivery method. When master data needs governing as well as moving, DataCore centralizes product, distributor and customer master data with approval control, duplicate detection, record matching and audit-ready records.

  • CentralizeCentralized Master Data Repository · Material & Product Master Data · Distributor Master Data
  • Cleanse & matchDuplicate & Inconsistency Detection · Multi-Criteria Record Matching · Data Error Correction
  • GovernNew Master Data Approval Control · Standardized Data Governance · Audit-Ready Records
DataCore master data governance screens with approval workflowIllustrative screen · sample data

Training & change

Go-live is the start, not the finish.

Software only pays back when people use it, so user training is part of Deploy & Go Live: end-user, administrator and developer training on the systems we deliver.

End users

Administrators

Developers

Plus Qlik, Tableau and Power BI training for analysts and business users.

Consultant leading a working session around a laptop

Support & managed services

Support that keeps systems running.

We provide continuous support, performance monitoring, enhancements, and improvements as your business grows.

  • Continuous support
  • Performance monitoring
  • Enhancements and improvements
  • Software maintenance and managed services

Reach the team directly:

Karachi time: PKT (UTC+5)

FAQ

Frequently asked questions.

Still have a question?

Plan your implementation

What does an implementation include?

Deployment, data migration, user training and go-live support, then ongoing support that keeps systems running as your business grows.

Do you implement Qlik, Tableau and Power BI?

Yes, as an independent provider. We deploy the BI tool you license, build its data models and dashboards, and train the people who use them. Product support for the tools themselves stays with each vendor.

Is data migration part of an implementation?

Yes. Deploy & Go Live, the fourth phase of our delivery method, covers deployment, data migration, user training and go-live support. Where master data needs governing as well as moving, DataCore adds approval control, duplicate detection and record matching.

Do you train our users?

Yes. User training is part of Deploy & Go Live: end-user, administrator and developer training on the systems we deliver, plus Qlik, Tableau and Power BI training for analysts and business users.

What do you need from us during an implementation?

Accurate and complete requirements, available and good-quality data, timely stakeholder decisions, and access to the systems and people involved. User adoption and change management matter as much as configuration. Responsibilities on each side are set out in your written agreement (Terms, section 5).

Plan your rollout.

Deployment, data migration, user training and go-live support for KNSOL products and for the Qlik, Tableau or Power BI dashboards we build, with ongoing support for what we deliver.