Legal

Terms & Conditions

These Terms and Conditions govern access to and use of knsol.com and explain how client engagements with KNSOL (Private) Limited are formed.

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About this document

Applies to
Access to and use of knsol.com
Published by
KNSOL (Private) Limited
Registration
SECP Reg. No. 0343677
Governing law
Laws of Pakistan · courts in Karachi
Sections
21 numbered sections
On this page21 sections

These Terms and Conditions govern access to and use of knsol.com, including its pages, content, forms, downloadable materials and publicly available resources.

By accessing or using this website, you confirm that you have read, understood and agreed to these Terms and Conditions.

If you do not agree, you should discontinue use of the website.

This website is owned and operated by:

KNSOL (Private) Limited

The website provides general information about the Company, including its:

  • Software development services;
  • Software consultancy services;
  • Business intelligence services;
  • BI dashboard development and implementation;
  • Software implementation and integration;
  • Training and capacity-building services;
  • Experience and capabilities;
  • Careers and business opportunities;
  • Insights, articles and downloadable resources, where published; and
  • Contact and inquiry channels.

Website content is provided for general information and business-development purposes. It does not constitute a binding offer, professional guarantee, technical specification or contractual commitment.

No website page, inquiry, discussion, presentation, estimate, demonstration or marketing material creates a binding obligation to deliver services.

A client engagement becomes binding only when the parties execute or formally accept an applicable document such as:

  • Proposal;
  • Quotation;
  • Purchase order;
  • Statement of work;
  • Master service agreement;
  • Software development agreement;
  • Consultancy agreement;
  • Training agreement;
  • Support and maintenance agreement; or
  • Another authorized written contract.

Where a signed or accepted agreement conflicts with these website Terms and Conditions, the specific agreement will govern the relevant client engagement.

5. No guarantee of project results

Link to section 5, No guarantee of project results

Software development, consultancy, analytics and implementation outcomes depend on various factors, including:

  • Accuracy and completeness of client requirements;
  • Availability and quality of client data;
  • Timely stakeholder decisions;
  • Access to systems and personnel;
  • Third-party platforms and software;
  • Infrastructure and security conditions;
  • User adoption;
  • Change management; and
  • Compliance with agreed client responsibilities.

Any timeline, performance indicator, business benefit, cost estimate or expected result presented on the website is illustrative unless expressly confirmed in a binding written agreement.

6. Business intelligence and analytical outputs

Link to section 6, Business intelligence and analytical outputs

BI dashboards, reports, forecasts, visualizations and analytical recommendations may be based on data supplied by clients or obtained from connected systems.

The client remains responsible for:

  • Data ownership and authorization;
  • Data accuracy and completeness;
  • Reviewing dashboard calculations and business rules;
  • Validating reports before operational use;
  • Maintaining appropriate source-system controls; and
  • Making final management, financial, operational or regulatory decisions.

Unless expressly agreed otherwise, dashboards and analytical outputs are decision-support tools and should not be treated as independent legal, financial, audit, tax, medical or regulatory advice.

Training content is provided for educational and professional development purposes.

Completion of training does not guarantee:

  • Employment;
  • Professional certification;
  • Software licensing;
  • Business results;
  • Examination success; or
  • Mastery of a particular technology.

Any certificate issued by the Company represents participation in or completion of KNSOL training only. It is not a vendor certification.

You may use this website for lawful personal or business-information purposes.

You must not:

  • Use the website for unlawful, fraudulent or harmful activities;
  • Attempt unauthorized access to the website, server or connected systems;
  • Introduce malware, malicious code or harmful material;
  • Conduct unauthorized vulnerability testing or penetration testing;
  • Interfere with website operation or security;
  • Copy, scrape or systematically extract website content without permission;
  • Misrepresent your identity, authority or affiliation;
  • Submit false, defamatory, abusive or misleading information;
  • Infringe intellectual property, confidentiality or privacy rights;
  • Use website content to create a misleading impression of partnership or endorsement; or
  • Use automated tools in a manner that places an unreasonable load on the website.

We may restrict or block access where we reasonably believe these Terms have been violated.

Unless otherwise stated, all rights in the website and its content belong to the Company or its licensors, including:

  • Company name and logo;
  • Website design and layout;
  • Text and graphics;
  • Software demonstrations;
  • Dashboard designs;
  • Illustrations and visualizations;
  • Videos and training materials;
  • Reports, articles and white papers;
  • Source code made available by the Company; and
  • Other intellectual property.

You may view and print reasonable extracts for internal, non-commercial reference.

You may not reproduce, modify, publish, distribute, license, sell or commercially exploit website content without prior written authorization.

Client ownership of custom software, source code, configurations, documentation, datasets and project deliverables will be governed by the relevant written agreement.

10. Third-party technology and trademarks

Link to section 10, Third-party technology and trademarks

The website may mention third-party products, technologies, platforms or trademarks.

Such references are for identification or informational purposes and do not indicate sponsorship, certification, partnership or endorsement.

Third-party products and services remain subject to their respective licenses, terms and policies.

Trademark notice

KNSOL is an independent services provider and is not affiliated with, sponsored by or endorsed by Qlik, Salesforce (Tableau) or Microsoft. Qlik® is a trademark of QlikTech International AB or its affiliates. Tableau is a trademark of Salesforce, Inc. Microsoft and Power BI are trademarks of the Microsoft group of companies. All other trademarks belong to their respective owners. Product and company names are used only to identify the technologies we work with. D&B and D-U-N-S are trademarks or registered trademarks of Dun & Bradstreet, Inc. or its affiliates.

11. Information submitted through the website

Link to section 11, Information submitted through the website

You confirm that information submitted through the website is:

  • Accurate to the best of your knowledge;
  • Lawfully provided;
  • Not misleading;
  • Not subject to restrictions that prevent us from receiving or reviewing it; and
  • Submitted with appropriate authority where you act for an organization.

Submitting an inquiry does not require us to accept a project, provide a proposal or enter into an agreement.

Do not submit trade secrets, source code, production databases, passwords or highly sensitive information through a general inquiry form.

Website communications are not automatically treated as confidential unless:

  • A valid non-disclosure agreement applies;
  • Confidentiality is expressly accepted by an authorized Company representative; or
  • Confidentiality arises under applicable law.

Project-specific confidential information will be handled under the relevant agreement.

We aim to maintain an accessible and functional website but do not guarantee that it will always be:

  • Available;
  • Uninterrupted;
  • Error-free;
  • Secure;
  • Compatible with every device or browser; or
  • Free from harmful components.

We may suspend, change, remove or restrict any part of the website without prior notice.

Website content is provided on an “as available” and “as is” basis.

To the maximum extent permitted by applicable law, the Company excludes warranties relating to:

  • Accuracy or completeness;
  • Fitness for a particular purpose;
  • Non-infringement;
  • Availability;
  • Reliability;
  • Commercial results; and
  • Suitability of general website information for a specific project.

Users should obtain appropriate professional advice and written project confirmation before relying on website content for significant business decisions.

To the maximum extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, punitive or consequential loss arising from website use, including:

  • Loss of profit;
  • Loss of revenue;
  • Loss of opportunity;
  • Loss of anticipated savings;
  • Business interruption;
  • Loss or corruption of data; or
  • Reputational loss.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Liability relating to paid services will be governed by the applicable client contract.

You agree to be responsible for losses, claims or expenses reasonably arising from your:

  • Unlawful use of the website;
  • Violation of these Terms;
  • Infringement of third-party rights;
  • Unauthorized submission of information; or
  • Attempt to compromise website security.

Use of the website is also governed by our:

These documents should be read together with these Terms and Conditions.

We may update these Terms and Conditions from time to time.

Changes will take effect when published on this page unless otherwise stated. Continued use of the website following publication constitutes acceptance of the updated Terms.

20. Governing law and jurisdiction

Link to section 20, Governing law and jurisdiction

These Terms and Conditions are governed by the laws of Pakistan.

The parties will first attempt to resolve any dispute through good-faith discussions.

If a dispute cannot be resolved, it will be subject to the jurisdiction of the competent courts located in Karachi, Pakistan, unless another dispute-resolution process is agreed in writing.

Questions concerning these Terms may be sent to:

KNSOL (Private) Limited

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Questions

Questions about these terms?

Contact KNSOL (Private) Limited about these Terms and Conditions.

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KNSOL (Private) Limited
Main Shahrah-e-Faisal, Karachi, Pakistan

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