Step 1
License
Start with Nexora, configured to your processes.
Nexora · Customer Relationship Management (CRM)
Every lead, complaint and inquiry, managed to closure.
Nexora captures leads, complaints and inquiries from your customers and manages each one end to end, from first contact through assignment and follow-up to resolution, in one CRM application.
- Implemented, integrated and supported by KNSOL
Overview
Where Nexora helps.
Capabilities
What Nexora does.
Explore Nexora module by module: Capture, Leads, Service and Insight.
Capture
Features 3
- Lead, Complaint & Inquiry Intake
- Web, Phone, Email & Walk-in Channels
- Customer Profiles & History
Module 1 of 4
Leads
Features 3
- Lead Pipeline
- Follow-Up Reminders
- Conversion Tracking
Module 2 of 4
Service
Features 3
- Case Assignment & Escalation
- Response & Resolution Targets
- Case Closure & Customer Feedback
Module 3 of 4
Insight
Features 3
- Service Dashboards
- Team Performance
- Reports
Module 4 of 4
Integrations
Connect Nexora to your systems.
KNSOL connects Nexora to your ERP and third-party systems through REST APIs.
Nexora connects to your ERP and third-party systems through REST APIs.
Implementation & support
From licence to adoption.
Every product is implemented, integrated and supported by KNSOL.
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